Our Export Process
Export Process at Enigma Exports
At Enigma Exports, we follow a structured export workflow designed to ensure transparency, efficiency, and timely delivery for international buyers. Exporting commodities requires careful coordination between suppliers, logistics partners, and regulatory authorities, and our process ensures that each stage is handled with precision.
Key objectives of our export process:
✓ Ensuring product quality and compliance with international standards
✓ Maintaining transparent communication with buyers
✓ Managing documentation and logistics efficiently
✓ Delivering shipments within agreed timelines
Step 1: Inquiry and Order Confirmation
Every export journey begins with understanding the buyer’s requirements. Once we receive an inquiry, our team carefully evaluates the specifications, quantity, and delivery expectations before providing a detailed quotation.
This initial stage ensures that both parties clearly understand the product requirements and commercial terms before production begins.
Key activities during this stage:
✓ Evaluation of product specifications and quantity requirements
✓ Preparation of a detailed quotation including pricing and lead times
✓ Issuance of a Proforma Invoice (PI) after agreement on terms
✓ Order confirmation upon receipt of the agreed payment instrument or deposit
This step ensures that the export transaction begins with clarity and mutual understanding.
Step 2: Production and Manufacturing Coordination
After the order is confirmed, the production process begins in coordination with our verified suppliers and manufacturing partners. During this phase, we monitor production progress to ensure that the products meet the agreed technical specifications.
We maintain regular communication with buyers to provide updates on production milestones and timelines.
Production coordination includes:
✓ Scheduling manufacturing according to order requirements
✓ Verifying product specifications with suppliers
✓ Monitoring production timelines
✓ Ensuring compliance with buyer specifications
This step ensures that production is aligned with the expectations set during the order confirmation stage.
Step 3: Quality Inspection and Export Packaging
Quality assurance is a critical component of international trade. Before shipment, each batch undergoes multiple quality checks to verify product specifications, packaging standards, and compliance with export regulations.
Our inspection procedures help minimise risks and ensure that products reach buyers in the expected condition.
Quality control procedures include:
✓ Product inspection during processing and grading
✓ Verification of moisture levels and physical quality parameters
✓ Laboratory testing when required
✓ Final inspection before packaging and dispatch
We also welcome third-party inspections from agencies such as SGS and Intertek if requested by buyers.
Packaging standards include:
✓ Export-grade packaging suitable for long-distance shipping
✓ Protection against moisture, contamination, and transit damage
✓ Packaging formats customized for buyer requirements
Step 4: Export Documentation and Compliance
International shipments require accurate documentation to ensure smooth customs clearance. Our team prepares all necessary export documents according to international trade regulations and the destination country’s requirements.
Proper documentation minimizes delays and helps buyers receive their shipments without complications at customs.
Key export documents prepared:
✓ Commercial Invoice
✓ Packing List
✓ Certificate of Origin
✓ Phytosanitary Certificates (for agricultural products)
✓ Health Certificates where applicable
✓ Insurance documentation
Our documentation process is aligned with international export compliance standards.
Step 5: Logistics and Global Shipping
Once the shipment is ready and documentation is completed, the goods are transported to the port for export. Our logistics coordination ensures that shipments move efficiently through port handling, customs clearance, and international shipping.
Being located in Mumbai provides direct access to major shipping infrastructure such as Jawaharlal Nehru Port Trust.
Shipping and logistics services include:
✓ Coordination with shipping lines and freight partners
✓ Port handling and customs clearance
✓ Sea freight, air freight, or road transport depending on buyer requirements
✓ Tracking and shipment updates for buyers
We work with reliable international carriers including Maersk, MSC, and CMA CGM.
Step 6: Secure Payment and Shipment Completion
Once the goods are shipped and the Bill of Lading is issued, the final payment stage is completed according to the agreed payment terms.
Our payment structures are designed to protect both the buyer and the exporter while ensuring smooth international transactions.
Typical payment terms include:
✓ 100% advance payment for standard orders
✓ 50% advance and 50% balance against Bill of Lading for large orders
✓ Secure documentation exchange for shipment confirmation
This final stage ensures that both parties complete the transaction smoothly while maintaining financial security.
Frequently Asked Questions (FAQ)
